Last Updated: 28/02/2025
Moonlit Naturals values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://www.moonlitnaturals.co.uk/) and interact with our services.
1. Information We Collect
1.1. Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment details. 1.2. Non-Personal Information: We may collect non-identifiable data, including browser type, IP address, device information, and cookies, to enhance user experience. 1.3. Cookies & Tracking Technologies: We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
2.1. To process and fulfill orders, including shipping and customer service communications. 2.2. To send promotional emails, updates, or special offers (only if you have opted in). 2.3. To improve our website, services, and customer experience. 2.4. To comply with legal obligations, fraud prevention, and security monitoring.
3. How We Share Your Information
3.1. We do not sell or rent your personal information to third parties. 3.2. We may share information with trusted third-party service providers, such as payment processors and shipping partners, to complete your orders. 3.3. Information may be disclosed if required by law, to protect our rights, or in cases of suspected fraud or security breaches.
4. Data Security
4.1. We take appropriate security measures to protect your personal data from unauthorized access, alteration, or loss. 4.2. While we strive to secure your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1. Access & Correction: You have the right to request access to, update, or correct your personal information. 5.2. Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email. 5.3. Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations. 5.4. Cookies Control: You can manage or disable cookies through your browser settings.
6. Third-Party Links
6.1. Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
7. Changes to This Privacy Policy
7.1. We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at moonlitnaturals1@gmail.com.
Thank you for trusting Moonlit Naturals with your personal data.
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